Community Series FAQ

Location:
200 North Adams St.
Missoula, MT 59802
Get Directions

Box Office Contact Info and Hours:
Phone: (406) 728-7529
Email: patronservices@MCTinc.org

The Box Office is open Monday-Friday 12-5PM and 1 hour before showtimes.

5-Show Subscription- $125
4- Show Subscription- $104
3-Show Subscription- $81
5-Show Student Subscription- $100
4-Show Student Subscription- $80
3-Show Student Subscription- $60

*All subscriptions come with a one-time $3 processing fee.

Single Tickets- Adults $35, Seniors/Military $30, Children/Students $25

*All single tickets come with a $2 processing fee regardless of method of purchase.

Our theatre has a seating capacity of 304 (296 chairs and 8 wheelchair accessible seats). The front row (Row C) in the Orchestra section sits at the foot of our proscenium stage with each row slightly elevated moving toward the back of the theatre for optimal sight-lines. Our Balcony section looks down over the Main Floor section, and the Left and Right sections are separated from the Main Floor by a two-lane aisle with handrails.

Click here to view the seating chart.

Missoula Children’s Theatre provides accessible parking spaces, elevator lifts, ramps, handrails in the theatre, and automated lobby doors. To reserve accessible seats or request other access accommodations for MCT performances, please call Patron Services at (406) 728-7529 Monday-Friday 12-5PM. Assistive Listening Devices are available at the Box Office before performances. Restrooms are located off the main floor of the lobby past the water fountains. Elevators are located beyond the stairwell in the lobby. For inclusive restrooms or additional assistance, please ask an usher or staff member.

Refunds and exchanges are FREE to Season Subscribers as long as they take place at least 24 hours prior to the performance time. All other ticket refunds or exchanges will only be accepted at least 24 hours prior to the performance time. A $2 fee, per transaction, will be assessed for all exchanges. Refunds will be issued in the form of original payment, gift card, or as a donation to MCT. Exchanges can be used toward future tickets within the current season or refunded as a gift card to be used at a later date. Refunds and exchanges will not be honored within 24 hours of performance time.

In the event of a cancellation, an email will be sent to all ticket holders, and posts will be made on our website and social media. Depending on the time of cancellation, we will make every effort to call all ticket holders. If a performance is cancelled, ticket holders may reschedule their tickets for a different performance (subject to availability), exchange their tickets for an MCT gift card, receive a refund, or donate their ticket amount back to MCT.

Children/Students (college students and kids 18 and under)- $25
Seniors (65+)/Military- $30
Groups of 12 people or more- $30 per adult ticket/$20 per student ticket
Rush Tickets- 5 minutes prior to showtime, tickets will be sold at the door for $10 (based on availability).

*All single tickets come with a $2 processing fee regardless of method of purchase.

To make group reservations please call our Box Office at (406) 728-7529. Tickets in group reservations cannot be exchanged independently of the group.

If you volunteer to work Front of House for a performance, you can see the show for free on the night you volunteer. For information about how to volunteer, please call the Box Office or email patronservices@MCTinc.org.

MCT has a parking lot right next to our main lobby entrance to the building (which has 3 accessible spots reserved). The entrance to the parking lot is on Main Street between Madison Street and North Adams Street MCT is conveniently located in Missoula’s downtown area where free street parking is also an option in non-metered areas. Additional parking is available at the Roam apartment complex parking structure a few blocks away on Front Street. For more information about Roam’s parking, click here.

We’ve gone green! The playbill will be projected on the large screen in the theatre and is available to scan and download to your phone via QR code in the Lobby. The links to the digital playbill and a print-at-home playbill will also be emailed to ticket holders along with important information about the performance before they attend the show. Large-print playbills are available at the Box Office upon request for each production.

Come PLAY with us! MCT has many opportunities for volunteers! We have artistic opportunities such as acting, working on a crew, costuming, set building, set and lighting design, as well as Front of House opportunities such as ushering, working in concessions, or bartending (with ServSafe certification). Many of our volunteer opportunities earn you free attendance to a performance as a thank you for sharing your time and talents. No matter your skill level, we have a way for you to join the MCT team.

To become a volunteer, visit our volunteer page to sign up. If you have any questions, feel free to email our Volunteer Coordinator at volunteer@MCTinc.org.

Concessions and Bar will be available for all Community Series performances. We will have bottled water, Coke, Diet Coke, Sprite, coffee, tea, hot chocolate (seasonally), specialty cookies baked with love by Bernice’s Bakery (wheat-free option available) and Big Sky Brewery beer, as well as wine and Western Cider for those patrons 21 and older. Outside food/beverages are not allowed.

If you have an MCT plastic beverage cup at home, you can help us stay green by bringing them in for recycling. Bonus: refills at the bar are discounted!

The Box Office and Lobby are open to patrons one hour before showtimes. Seating will begin approximately 30 minutes before the start of the show. For those needing special assistance, please contact the Box Office. Performances are Thursday and Friday evenings at 7:30PM, Saturdays at 2PM and 7PM, and Sundays at 2PM and 6:30PM.

Performance run times vary depending on the show. Run times are listed on each production’s webpage and ticketing page.

At the time of purchase, you have the choice to have your tickets emailed to you or held at Will Call. If you have your tickets emailed, there will be a PDF of your tickets attached to your order confirmation email. No need to pre-print your tickets (unless you prefer to). You can simply show the PDF to an usher in the lobby when entering the theatre! If you requested Will Call when ordering your tickets, they can be picked up at the Box Office window during Box Office hours, Monday-Friday 12-5PM and 1 hour before showtime.

Our Community Series offers a variety of entertaining shows each season. The themes and age appropriateness of each show vary. You can find ratings and specific content information listed on each production’s web page or by calling the Box Office.

MCT makes every effort to begin performances on time. For the safety and enjoyment of our patrons and performers, latecomers will be seated at the discretion of the staff.

In the event that a performance is sold out, the Box Office will activate a waitlist that is first come-first served. If seats become available, the Box Office will contact waiting patrons beginning at the top of the list. To be placed on a waitlist, please call the Box Office at (406) 728-7529.

The taking of photographs or video during our performances is strictly prohibited due to licensing and copyright laws. Thank you for your cooperation!

Any found items will be taken to the Box Office and placed in our Lost and Found. Any unclaimed items will be kept in the Lost and Found for one month.

Merchandise is available for purchase during Box Office hours (Monday-Friday 12-5PM) and during performances. Online orders and shipping are not available at this time.

The health department and CDC are recommending talking with your healthcare provider about whether you need to wear a mask and take other precautions if you’re at high risk for severe illness. MCT is following their guidelines, and masks are optional within our facility. Masks are available to anyone who wishes to wear one. We encourage those with symptoms to stay home, and call the Box Office at (406) 728-7529 to re-book your tickets.